IBM Cognos Analytics 11.0.9 Blank screens on navigation Issue





Issue
 
While navigating Manage > Account in IE renders blank screen. It works fine in Chrome.
 
   
Cause:

 There has been an NPS (net promoter score) application added to the Cloud Solution.

It disables a Pop-up survey where you can rate the Cloud Solution.

This NPS application can cause problems with IE. It was turned it off to resolve the issue.
 
There is a defect logged against issues with IE.

Popular posts from this blog

Cognos Excel Text Wrapping Issue - Row Merge and Column Merge

Below are the properties to set to keep column size and width with text wrapping: Column Merge issue  http://www-01.ibm.com/support/docview.wss?uid=swg21674298 Set the advanced server property RSVP.EXCEL.XLS2007_COLUMN_WIDTH_CONTROL to TRUE for both BatchReportService and ReportService services.        Row Merge issue http://www-01.ibm.com/support/docview.wss?uid=swg21440556 RSVP.EXCEL.XLS2007_ALLOW_WRAPPING_SINGLE_CELL also to be set to TRUE  for both BatchReportService and ReportService services.   Once done, you can set any column width to be fixed and see same result in Excel as well as HTML. Please note that above properties will not be honored if you have unchecked Grouping repeating cells Report property in Report Properties menu. 
Read more

Cognos: How to replace an existing report without breaking links?

Below IBM document explains behavior of copy/move or overwriting impact of objects:- https://www.ibm.com/support/knowledgecenter/en/SSEP7J_11.0.0/com.ibm.swg.ba.cognos.wig_cr.doc/c_gtstd_copy_move_items.html If you copy and overwrite an existing report, the copied report ID and links replace those of the existing report. In this case, you might need to update links, such as links to job schedules. If you move and overwrite an existing report, the existing report ID and links are maintained. In this case, references to the moved entry are broken. However, this doesn't work in all cases and we see drill through links broken in some cases. Best approach in such case is to use cognos deploy method where you update reports in separate folder in same environment and import it to destination location. You can create single export and import tasks to use for all such updates.
Read more

Convert date to Integer for Cognos Drill Through

We can pass dates as number for drill through report if there is  range filter is involved from in built date prompt: Steps: 1.        In Detail report, Create data item where filter is applied on date range [IntegerDate] extract(year,[Date1]) *10000 + extract(month,[Date1])*100+extract(day,[Date1]) 2.        In Detail report, Apply filter - [IntegerDate] between ?date1? and ?date2? 3.        In Summary report list query add below data items: Start Date: extract(year,[date1]) *10000 + extract(month,[date1])*100+extract(day,[date1]) End Date: extract(year,[date2]) *10000 + extract(month,[date2])*100+extract(day,[date2]) 4.        Update Drill through to pass new data items for ?date1? and ?date2? For single date passing via value prompt, it can be passed as To_Char/cast to compare and pass.
Read more